FAQs About Tree Service in Middle Tennessee

No, unless we've specifically asked you to be there. Our crew works from a detailed work order tied to your approved estimate and will complete the job to that scope. If you'd like to be home, you absolutely can be; we're happy to walk you through the work when we wrap up.

Sometimes. If the symptoms are distinctive enough, one of our arborists may be able to give you a preliminary read over the phone. But tree health is influenced by a lot of factors — soil, drainage, nearby construction, irrigation — that don't show up in a description. A site visit is usually needed to give you a confident answer.

Please let us know about animals on the property before the estimate visit. All pets need to be brought inside or securely contained before our crew arrives. Tree work involves loud equipment and a lot of activity, and not only is it stressful for animals, it also creates safety risks for the crew if a pet wanders into the work zone.

It's always a good idea to call 811 (Call Before You Dig) before any stump grinding, tree removal, or major pruning work. If you have underground sprinkler lines, drainpipes, invisible fencing, septic fields, or buried cables, those should be marked or mapped and shared with our crew before work begins. Tree Solutions is not responsible for damage to unmarked underground lines or structures.

We clean up everything generated by the tree work before we leave: brush is chipped, branches and logs are removed, and lawn areas and the street are cleared. If you'd like to keep any firewood from a removal, let us know when you book and we'll work that out.

It depends on the tree, the site, and the scope of work. We won't be able to give you a realistic time estimate until after the site visit, but we'll discuss expected timing during or after the estimate appointment.

It's always a good idea to call 811 (Call Before You Dig) before any stump grinding, tree removal, or major pruning work. If you have underground sprinkler lines, drainpipes, invisible fencing, septic fields, or buried cables, those should be marked or mapped and shared with our crew before work begins. Tree Solutions is not responsible for damage to unmarked underground lines or structures.

We work hard to minimize it. Our grapple saw truck runs on six tires and is significantly lighter than most competitors' equipment — less ground pressure, less risk of ruts and driveway damage. We use spider lifts instead of bucket trucks wherever possible to further reduce impact. We'll talk through access and any property protection considerations when we schedule the job.

Don’t worry, we handle tight access regularly. If something can come down temporarily, that usually makes the job cleaner and more cost-effective. If it can't, we'll work around it. Flag any access issues when you request your estimate so we can factor it into the plan.

Yes, we work year-round in most weather conditions. We may adjust scheduling during particularly harsh weather out of concern for crew safety and to avoid unnecessary damage to your property.

The only conditions we won’t work in are strong winds and/or lightening, but we’ll always communicate with you ahead of time if the forecast is threatening either.